At MNTN, we value your choice to shop with us, thank you!
Our delivery options:
- $8 on all orders within New Zealand for orders below $60.
- $11 for all orders to RD rural delivery addresses. (as judged by NZ Post)
- Free delivery for orders above $60.
- $25 fixed rate shipping on international orders (actual cost for a cap is higher).
- All New Zealand orders travel with NZ Post or Aramex couriers.
- All international orders travel with NZ Post.
- All structured caps are shipped in boxes to protect the cap. Tees and unstructured caps ship in courier satchels.
Estimated delivery times within New Zealand
We know you're super excited to get your new MNTN gear so we dispatch orders within 1-2 days of your order being received. Actual delivery time will depend on your location.
We have all experienced delays due to Covid19 lockdowns and more recently bad weather events with all freight companies / NZ Post can experience the odd delay to some areas. With this in mind indicative delivery times at this time (October, 2023) are as follows:
- North Island orders: 4-8 working days.
- South Island orders: 2-5 working days.
- Rural delivery / remote locations can take a little longer so please allow at least one week for arrival.
Orders will be picked, packed & processed Monday - Friday
ESTIMATED DELIVERY TIMES TO AUSTRALIA
We dispatch orders within 1-2 days of your order being received. Actual delivery time will depend on your location.
Once your order has been processed, indicative delivery times are as follows:
- Two / three weeks is expected, up to four weeks for remote locations or weather effected areas.
- Rural delivery or remote locations can take a little longer at this time so please allow up to four weeks.
ESTIMATED DELIVERY TIMES TO ALL OTHER COUNTRIES
Based on previous COVID-19 experience, even with the world opening up again, once your order has been processed we expect you parcel to arrive three to five weeks later.
All parcels are shipped standard post without detailed tracking due to the very high tracking cost (for example, NZ Post is $100+ for one cap tracked to the USA in a small box)
Your order will come with a basic tracking number which will show the parcel leaving New Zealand and then arriving in your country and no further detail.