Shipping Info

At MNTN, we value your choice to shop with us, thank you!

We offer:

  • $5 on all orders within New Zealand for orders below $50.
  • Free delivery for orders above $50.
  • $10 fixed rate shipping on international orders (approx 1/2 actual cost).
  • All New Zealand orders travel with NZ Post or FASTWAY couriers.
  • All international orders travel with NZ Post.
  • All structured cap orders are shipped in boxes to protect the cap from damage during shipping. Tees and caps that are unstructured ship in courier satchels.

ESTIMATED DELIVERY TIMES WITHIN NEW ZEALAND

We know you're super excited to get your new MNTN gear so we dispatch orders within 1-2 days of your order being received. Actual delivery time will depend on your location.

We do experience delays due to Covid19 lockdowns with all freight companies / NZ Post are experiencing backlogs to some areas. With this in mind indicative delivery times at this time (May, 2021) are as follows:

  • North Island orders: 4-6 working days.
  • South Island orders: 2-4 working days.
  • Rural delivery / remote locations can take a little longer so please allow at least one week for arrival.

Orders will be picked, packed & processed Monday - Friday

ESTIMATED DELIVERY TIMES TO AUSTRALIA

We dispatch orders within 1-2 days of your order being received. Actual delivery time will depend on your location.

Once your order has been processed, indicative delivery times are as follows:

  • Two week is expected, upto four weeks for remote locations or lockdown areas.
  • Rural delivery or remote locations can take a little longer at this time so please allow up to four weeks. 

ESTIMATED DELIVERY TIMES TO ALL OTHER COUNTRIES

Based on current COVID-19 experience, once your order has been processed we expect you parcel to arrive three to five weeks later.
All parcels are shipped standard post without tracking due to the very high tracking cost (for example, NZ Post is $75 for one cap tracked to the USA)